Getting your goods to you in great shape
Your order will be sent using Royal Mail.
We aim to deliver your goods to mainland UK addresses within 5 working days of receipt of your order (subject to availability). Deliveries outside the UK may take up to 21 days.
Any times quoted for delivery are approximate only and The Brontë Parsonage Museum Shop shall not be liable for any delay in delivery of the goods howsoever caused. Risk of damage to or loss of the goods shall pass to you at the time of delivery. Where an alternative delivery point is used, according to instructions supplied by you at the time of ordering, ownership of the goods shall pass to you once the goods have been delivered, even if the goods have not been received by you in person.
Postage rates are calculated according to:
• your delivery address
• the weight and size of the package
UK orders will be sent by first-class post. Those for Europe and the rest of the world are sent via airmail.
As you progress through the shop checkout, you will see that the correct delivery charge is added to your order based on the country you enter for your delivery address. The rate is based on the actual weight of the items you are ordering, which is automatically calculated by the shop.
Please note: if your order weighs over 4kg it will not be covered by the postage options in the online shop. You will see a message to this effect and will not be presented with a postage rate. If this is the case please email here for assistance.