All you need to know about using the Brontë shop
There are alternative options to purchase goods from the Brontë Parsonage Museum Shop:
Online: Select the item you require, click 'Buy' to go to your basket, then alter quantities from '1' to more if you wish. You can then 'Continue shopping', or 'Proceed to checkout', at which point you will log in or register to give us your details. From there you will be taken to our secure payment facility, where you can pay by credit card. When we have received payment your order will be processed. You can see your order status by logging in to the account you have created while ordering. We will also email you upon despatch.
By Post: Send a completed order form (from the Downloads menu, right) with payment to: Brontë Parsonage Museum, Haworth, Keighley, West Yorkshire BD22 8DR
The Brontë Society is a registered company, Reg No 73855
By Card We accept all major credit cards (but not American Express). For phone orders you will be asked for your 3-digit security number, which is located on the back of your card.
We are very happy with the quality of the products we sell and hope you will feel the same way. If for any reason, you don’t, however, please return them to us unused and in the original packaging, and we will be happy to exchange or refund the item at the original purchase price excluding delivery costs. Please note that we are not responsible for return postage other than for incorrect or faulty items. Sadly we also cannot be responsible for parcels that fail to reach us, so always obtain a certification of posting as proof of purchase. This does not affect your statutory rights.
More information is available here.
All online orders are taken using the secure payment gateway.