Jobs and volunteering at the Bronte Society

Jobs and volunteering at the Bronte Society


The Brontë Parsonage Museum in Haworth attracts people from all over the world. Some are making a once-in-a-lifetime pilgrimage to see the home of their favourite authors, but many return year upon year to see the new exhibitions and changing displays.

We welcomed some 70,400 visitors to the Museum in 2019 and providing the best possible customer service is of immense importance to us. Comments collected via TripAdvisor, social media and other visitor books indicate that the visitor experience at the Brontë Parsonage Museum is overwhelmingly positive.

The dedication and commitment of our staff and volunteers is key to these results, as our feedback testifies.


Permanent part-time - 22.5 hours per week
£9.13 per hour/£10,682 per annum

The Brontë Society is looking for a Visitor Experience Assistant to join the front-of-house team at the Brontë Parsonage Museum in Haworth, West Yorkshire.
Haworth Parsonage is the former home of the Brontë family and the place where the world-famous novels ‘Jane Eyre’, ‘Wuthering Heights’ and ‘The Tenant of Wildfell Hall’ were written.  As the Brontë Parsonage Museum, it houses the world’s largest collection of Brontë artefacts and welcomes over 70,000 visitors of all ages and backgrounds from all over the world each year.    We are proud to be an Arts Council National Portfolio organisation and one of the top must-see destinations in Yorkshire.   Our Visitor Experience team are ambassadors for the Museum, responsible for the day-to-day security of our important collections while ensuring that everyone enjoys a first-class visitor experience that will inspire repeat visits, recommendations and retail sales.
While full training will be given, previous experience in a customer-facing environment would be an advantage.  The ideal candidate should also be able to demonstrate excellent communication skills, a strong commitment to working within a vibrant and busy heritage setting and a willingness to learn about the Brontës and our world-class collections.  Visitor Experience Assistants are also required to undertake weekend and bank holiday working, as well as support our varied programme of evening events.  

The Brontë Society has a commitment to equality, diversity and inclusivity.  Disabled, D/deaf, neuro-divergent people and those from Black, Asian and ethnically diverse backgrounds are currently under-represented in our workforce, so we particularly encourage applications from people in these groups.
How to apply

The job description, person specification and the Brontë Society employment application form can be downloaded from the ‘downloads’ link on this page. (Or at the bottom of the page if using a mobile device)

The Brontë Society is an equal opportunities employer.  Please help us to monitor how we are doing in this respect by completing the anonymous equal opportunities monitoring form enclosed with the application pack. If you require any of the documents in a different format (eg printed/large type) please let us know.
Your completed employment application form and equal opportunities monitoring form should be sent to    Alternatively, please post your forms to Gail Price, The Brontë Parsonage Museum, Church Street, Haworth, BD22 8DR.
Deadline for applications:                 5.00pm Wednesday 28 April 2021
Interviews:                                       Interviews will take place w/c 3 May 2021
Thank you. We wish you every success with your application!

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