Jobs and volunteering at the Bronte Society
A MUSEUM FOR EVERYONE
The Brontë Parsonage Museum in Haworth attracts people from all over the world. Some are making a once-in-a-lifetime pilgrimage to see the home of their favourite authors, but many return year upon year to see the new exhibitions and changing displays.
We welcomed some 70,400 visitors to the Museum in 2019 and providing the best possible customer service is of immense importance to us. Comments collected via TripAdvisor, social media and other visitor books indicate that the visitor experience at the Brontë Parsonage Museum is overwhelmingly positive.
The dedication and commitment of our staff and volunteers is key to these results, as our feedback testifies.
VACANCIES & OPPORTUNITIES
Visitor Experience Assistant (Saturday or Sunday)
Job Title: Visitor Experience Assistant
Salary: £12.23 per hour plus premium rate for Sundays and Bank Holidays
Hours: Part-time, 7.5 hours per week, Saturday or Sunday
Contract: Permanent
Closing date: Sunday 11 August 2024
The Brontë Society is recruiting Visitor Experience Assistants to join the front-of-house team at the Brontë Parsonage Museum in Haworth, West Yorkshire. The successful candidates will work on either a Saturday or Sunday on a rota basis. Rotas are provided four weeks in advance.
The ideal candidate should be able to demonstrate excellent communication skills, a strong commitment to working within a vibrant and busy heritage setting and a willingness to learn about the Brontës and our world-class collections.
Benefits include 20% staff discount in the museum shop, free membership of the Bronte Society, a monthly wellbeing hour, benefits associated with the museum’s membership of the Yorkshire Attractions Group and access to the research library. We are a Real Living Wage employer.
Please note : As the role does include a full day on a Sunday we would need applicants to be at least 16 and in Year 12 or 13 – ie. post GCSE year – if they are 16 but in the GCSE year they wouldn’t be able to work a full day on a Sunday.
Watch this video to hear why our current Visitor Experience Assistants enjoy the role:
How to apply:
A 'Job Description and Person Specification' and the 'Brontë Society Application Form' can be downloaded from the ‘downloads’ link on our website at www.bronte.org.uk/vacancies.
Shortlisted candidates will be provided with the interview questions in advance of the interview.
The Brontë Society has a commitment to equality, diversity and inclusivity. Disabled, D/deaf, neurodivergent people and those from Black, Asian and ethnically diverse backgrounds are currently under-represented in our workforce, so we particularly encourage applications from people in these groups.
The Brontë Society is an equal opportunities employer. Please help us to monitor how we are doing in this respect by completing the anonymous 'BS Equal Opportunities Monitoring Form ab' can also be downloaded from the ‘downloads’ link. If you require any of the documents in a different format (eg printed/large type) please let us know.
Please send your completed Application Form and Equal Opportunities Monitoring Form to: alison.boardman@bronte.org.uk
Deadline for applications: Sunday 11 August 2024
Interview Date: Tuesday 20 August 2024
Volunteering Opportunities - August - September: Monday - morning and/or afternoon
Would you like to to join our front of house team as a Visitor Experience Volunteer ?
The Brontë Parsonage Museum is a great place to volunteer, we have a friendly and welcoming volunteer team, it is a space where everyone is welcome.
Some benefits of volunteering with us:
Gain work experience and build your CV
Apply and share your knowledge
Improve wellbeing and keep active
Learn new skills
Meet new people
Fulfil volunteering hours for Duke of Edinburgh award (16 years+)
If you think that you might enjoy meeting people from all over the world, and would be happy to help visitors get the most from their visit to the Brontë Parsonage Museum, this could be the role for you.
Please see the download menu for the role description and the registration form.
We look forward to hearing from you !