Jobs and volunteering at the Bronte Society


The Brontë Parsonage Museum in Haworth attracts people from all over the world. Some are making a once-in-a-lifetime pilgrimage to see the home of their favourite authors, but many return year upon year to see the new exhibitions and changing displays.

We welcomed some 70,400 visitors to the Museum in 2019 and providing the best possible customer service is of immense importance to us. Comments collected via TripAdvisor, social media and other visitor books indicate that the visitor experience at the Brontë Parsonage Museum is overwhelmingly positive.

The dedication and commitment of our staff and volunteers is key to these results, as our feedback testifies.


Bronte Society Trustees

In readiness for our AGM on 10 September, which will take place online, The Brontë Society would like to hear from people who have the requisite skills and experience to join the Board of Trustees.

The Brontë Society is a registered charity (charity number 529952) and a company limited by guarantee.  It is responsible for the accredited Brontë Parsonage Museum in Haworth and is dedicated to promoting the Brontës’ literary legacy within contemporary society. 

It is a pivotal time to be a trustee and board member as the Brontë Society emerges from the challenges of the pandemic and looks to the future as a resilient, inclusive and modern charity.  We are proud to be one of Arts Council England’s National Portfolio Organisations for literature and are in a period of development as we refine our strategic plans and key objectives to support our application for the next three-year cycle of funding which will commence in April 2023.

The board of any charity should comprise a diverse range of individuals who collectively bring different expertise, skills and lived experience to form a whole and balanced team.

We are committed to becoming a more diverse and inclusive charity and people from all backgrounds are welcome.  We would particularly like to hear from those currently under-represented in our organisation including LGBTQ+ people, D/deaf people, disabled people, people of Black or Asian heritage and young adults aged 16-30.  We are keen to hear from people living in Keighley and Bradford, but as the majority of board and committee meetings take place online, we also welcome enquiries from people who might only be able to join our meetings remotely.  We expect anyone standing as a trustee to demonstrate a commitment to equality, diversity, and inclusivity and the Society’s policy of respect. 

At the current time, we are looking for people who have expertise in the following areas:

  • Retail and e-commerce
  • Digital transformation and development
  • Accountancy and finance

For more details, including how to apply, please click the Downloads button to access the following documents:
  • Information for trustee candidates
  • BS trustee JD and person spec
  • BS trustee application form
  • BS equal opportunities monitoring form
  • Helping you use our Investment Principles (an Arts Council presentation)

Thank you and good luck with your application!
Visitor Experience Deputy Manager
Permanent full-time 37.5 hours per week £19,753 per annum plus premium rate for Sundays and Bank Holidays. 
Visitor Experience Assistant
Permanent part-time 22.5 hours per week, £9.73 per hour plus premium rate for Sundays and Bank Holidays. 
The Brontë Society is looking to recruit to Visitor Experience roles in the front-of-house team at the Brontë Parsonage Museum in Haworth, West Yorkshire. 
Haworth Parsonage is the former home of the Brontë family and the place where the world-famous novels ‘Jane Eyre’, ‘Wuthering Heights’ and ‘The Tenant of Wildfell Hall’ were written.  As the Brontë Parsonage Museum, it houses the world’s largest collection of Brontë artefacts and welcomes over 70,000 visitors of all ages and backgrounds from all over the world each year.    We are proud to be an Arts Council National Portfolio organisation and one of the top must-see destinations in Yorkshire.   Our Visitor Experience team are ambassadors for the Museum, responsible for the day-to-day security of our important collections while ensuring that everyone enjoys a first-class visitor experience that will inspire repeat visits, recommendations and retail sales. 
While full training will be given, previous experience in a customer-facing environment would be an advantage.  The ideal candidate should also be able to demonstrate excellent communication skills, a strong commitment to working within a vibrant and busy heritage setting and a willingness to learn about the Brontës and our world-class collections.  Weekend and bank holiday working is required. 
Benefits include 20% staff discount in the museum shop, free membership of the Bronte Society, a monthly wellbeing hour, benefits associated with the museum’s membership of the Yorkshire Attractions Group and access to the research library. 
How to apply
Job descriptions, person specifications and the Brontë Society employment application form can be downloaded from the ‘downloads’ link on our website at
The Brontë Society has a commitment to equality, diversity and inclusivity.  Disabled, D/deaf, neuro-divergent people and those from Black, Asian and ethnically diverse backgrounds are currently under-represented in our workforce, so we particularly encourage applications from people in these groups.
The Brontë Society is an equal opportunities employer.  Please help us to monitor how we are doing in this respect by completing the anonymous equal opportunities monitoring form enclosed with the application pack. If you require any of the documents in a different format (eg printed/large type) please let us know.
Your completed employment application form and equal opportunities monitoring form should be sent to    
Deadline for applications: 5pm on Thursday 26 May
Interviews: Wednesday 8 June & Thursday 9 June
Thank you. We wish you every success with your application!
Visitor Experience Volunteers

We currently have weekend opportunites to join our team as a Visitor Experience Volunteer.
We feel privileged to have such an enthusiastic, welcoming team of volunteers who play a key role in making a visit to the Brontë Parsonage Museum one to remember.  Our museum is for everyone and the reasons for volunteering are many and varied - a place to learn something new, meet people and make friends, develop different skills, maybe even take on new challenges - ultimately to enjoy the time that you are giving.  

If you are interested you can find further information in the role description (in downloads), where you will also find the registration form.  Our Visitor Experience Management team can be contacted by telephone 01535 640197 or by email 

We look forward to hearing from you !