Information to help you plan your visit to the Museum

Access at The Brontë Parsonage Museum

The Brontë Parsonage Museum understands that everyone will engage with the Museum in their own way. We are committed to supporting your needs and are working to improve access measures so you can enjoy the collection in a way that works for you.
 

contact us

This page is an ongoing process. If you cannot find the information you are looking for or would like to talk to us in advance of your visit, you can contact us on 01535 642323 (voice) or by emailing bronte@bronte.org.uk. Telephones and emails are answered Monday to Friday, 10am to 5pm


museum location

The Museum is located on Church Street in the village of Haworth, West Yorkshire. The surrounding streets are steep and many of them are set with cobbles. The cobbles can be uneven and become slippery in wet weather.
 

Parking

There is a Pay and Display car park adjacent to the Museum (Museum Car Park). There are 2 Blue Badge Parking spaces available. There are 2 steps between the car park and a tarmacked ramp that leads to the Museum building (2 mins).

Step-free access can be gained by following a footpath via West Lane into the village centre and turning right onto Church Street, following the cobbled street up to the Museum (10 mins). Drop-off is available by the steps.
 

Find out more about parking here


public transport

The nearest train stations are Keighley (20 min drive) and Hebden Bridge (25 min drive). The nearest bus stop is North Street West Lane (5 min walk).
 

Find out more about local travel information here


ticketing

Ticket concessions are available for anyone in receipt of Personal Independence Payment. If you are able to visit only with the assistance of a carer, your carer will be admitted free of charge.
 

Find out more about tickets and book here


assistance animals

Registered Assistance Dogs are welcome at the Museum. This includes guide dogs, hearing dogs, seizure response dogs and diabetes alert dogs.

If you would like to bring an emotional support animal (ESA) with you, please let us know in advance of your visit. If we are able to accommodate your ESA, you will need to carry it at all times during your visit to the Museum.
 

before your visit

  • Food and drink is not permitted in the Museum, except for water. If you need a break for a snack or a drink there is seating in the foyer area and outside in the courtyard.
  • The Museum is closed on Mondays and Tuesdays, except for Bank Holidays. The Museum can get very busy on Wednesdays as we often have a lot of group bookings. Thursdays and Fridays tend to be quieter. Weekends can be busy, but it tends to be quieter in the afternoon.
  • The Museum is in an old stone building. The temperature tends to be on the cooler side.


entering the museum

The main entrance to the Museum is at the front of the building. A ticket is required to access the Museum through this entrance. Tickets can be bought online or in person at the Welcome Desk, to the rear of the building. 

At the main Museum entrance, there is 1 step leading to the garden and then 3 steps leading to the entrance. There is no handrail available. A wheelchair ramp can be used.

For ramp-free wheelchair access, make your way to the Welcome Desk towards the rear of the building for assistance accessing the Museum through the secondary entrance.
 

getting around the museum

The Museum is a listed Georgian building with a challenging physical layout. Displays are located on the Ground Floor and First Floor of the building.

The historic rooms are small and the halls and stairways are narrow. Hip slings are available to borrow for carers who would perfer to carry toddlers around the Museum. Pushchairs can be collapsed and securely stored in the Visitor Experience Office.

To access the Ground Floor, there is 1 step leading to the front garden and 3 steps leading to the front door. There is no handrail available. A wheelchair ramp can be used. The clear opening for doorways on the Ground Floor measures at approximately 61cm. You are welcome to borrow a wheelchair that fits these dimensions.

To access the First Floor, there are 16 stone steps up a narrow staircase. A handrail is available. There is no lift access to the First Floor. There is a Ground Floor ticket option available if access to the First Floor is not possible for you.
 

re-entry

You are welcome to leave and re-enter the Museum whenever you like. There is no limit to how many times you can re-enter the building during your visit. 

 

LARGE PRINT GUIDES

Large-Print Guides are available to borrow during your visit. Please return after use.
 

visual story

Familiarise yourself with the Museum building ahead of your visit by using the Museum's Visual Story.


calm bags and sensory aids

Bags including ear defenders, soft animal, sand timer, tangle toy, bubble fidget and magnifiers are available to borrow from the Welcome Desk. Please return after use.
 

in case of emergency

As part of the Museum’s Health and Safety Policy, there is a trained first-aider on hand at the Museum at all times. Staff are trained to assist with evacuation of the building in case of an emergency.
 

accessibility guide

We have worked with AccessAble to create a detailed Access Guide. Trained surveyors visited the Museum to create an accurate and impartial guide to accessing our building. Click the button below or navigate to the DOWNLOADS tab on the left of the screen to download the guide.